Return & FAQ
Last Updated: December 1, 2025
At DIMI TABACELEA, all artworks are delivered digitally and made to order. This section outlines how file delivery, licensing, and customer support are handled clearly and fairly.
1. DIGITAL DELIVERY & FILE FORMAT
All artworks are delivered in high‑resolution digital format, immediately after purchase. Files are prepared in RGB and CMYK color space with active ICC profiles, to preserve chromatic vibrancy and artistic intent. Downloads are instant and one‑time only. As digital products, no returns or refunds are available once a file is downloaded. Customers are encouraged to save the file in a safe and permanent location. Please verify the file type and resolution shown in the product description before purchasing.
For artworks: – RGB JPG (high‑resolution) – CMYK TIFF (print‑ready) – DIMI_TABACELEA_PrintGuide.jpg (professional print instructions)
ATTENTION!
The artworks were originally conceived with a vibrant, expanded color spectrum — close to what you see on screen. To achieve a truly vivid print with fluorescent, electric, and neon tones (such as VERONESE GREEN FLUO, BRIGHT CITRON YELLOW, CADMIUM FLUO, VIBRANT FLUO BLUE, or RED), it is ESSENTIAL to print using 7‑color Extended CMYK (CMYKOGV: Cyan, Magenta, Yellow, Black, Orange, Green, Violet). Printing only in standard CMYK may result in reduced intensity and loss of vibrancy.
2. LICENSE & USAGE
Each digital file is sold as‑is, according to the licensing terms described in the Artwork Rights section. Every DIMI ART work is offered as a unique and original creation, sold only once. Purchase does not grant exclusivity or commercial rights beyond personal use, unless specifically stated in a separate written agreement. Resale, redistribution, or public reproduction is strictly prohibited. Files are intended strictly for personal display or printing.
3. TECHNICAL SUPPORT
If you experience a technical issue (e.g., corrupted file or download failure), please contact:
dimi-xfs-shop@support.fourthwall.com
To help us resolve the issue promptly: – Describe the issue clearly – Include your order number and, if possible, a screenshot We will assess the case and provide a replacement or working solution as quickly as possible.
Thank You Thank you for supporting independent digital art. Your purchase sustains creative research, artistic freedom, and the integrity of original visual expression.
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